Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Southwest - 6441 High Star Dr. Houston, TX 77074

Bilingual Front Office Clerk - Job Overview

Schedule: 8 HR Schedule

Get ready to embark on an incredible journey that blends passion, purpose, and positivity! At Legacy Community Health, being a Bilingual Front Office Clerk isn't just any ol' job—it's your chance to shine as the heartbeat of our clinic! Picture yourself as the friendly face that greets each patient and the compassionate voice on the phone. You'll find yourself in a super friendly environment that values care, compassion, and excellence, all while making a meaningful difference in the lives of our community members.

• Be the rock star first point of contact, creating an unforgettable, warm, and welcoming experience for all patients!
• Join our superstar team dedicated to community-centered healthcare and making impactful differences every day!
• Enjoy awesome opportunities for personal growth and development, supported by our top-notch mentorship programs!
• Immerse yourself in a fun, collaborative environment where your contributions truly matter and make waves!
• Embrace a mission-driven role that enhances the patient experience and uplifts the community's well-being!

Key Responsibilities

• Answer incoming calls with pizzazz, routing and resolving inquiries like a pro!
• Rock the client intake process and alert our superstar healthcare team upon patient arrival for seamless care transitions!
• Enter patient information into advanced databases with precision to keep records up-to-date.
• Join forces with the volunteer coordinator for dynamic management and integration of volunteer services—teamwork makes the dream work!
• Nail appointment and client payment management with integrity and efficiency.
• Keep the lobby looking sharp and welcoming!
• Facilitate lab result processing under the guidance of the awesome Practice Manager!
• Get involved in our Performance Improvement Program to hit service excellence outta the park!
• Be a champion for a diverse and inclusive environment by showing respect and courtesy to all patients, families, visitors, and colleagues.
• Promote collaborative teamwork to achieve department objectives, embracing the primary care medical home model!
• Dive into safety training and apply those skills to enhance workplace safety and compliance.

Minimum Qualifications

• High school diploma or equivalent—you got this!
• Commitment to creating an environment of care through stellar communication and interpersonal skills!
• Be a proactive team player in a medical home model setting!
• Master the art of managing multiple tasks with accuracy and attention to detail.
• Bring your enthusiasm for lifelong learning and get excited about participating in annual educational opportunities!

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.