Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy Ste 1300 Houston, TX 77019 (Hybrid)

Revenue Cycle Management Specialist I - Job Overview

Schedule: 8AM-5PM

Ahoy, future Revenue Cycle Management Specialist! Welcome to the vibrant world of Legacy Community Health, where healthcare revenue management isn't just a job—it's an exhilarating journey! Jump on board with a team that cherishes passion, teamwork, and growth like a close-knit family.

• Role Highlights: Be the rock star transforming the world of healthcare revenue management!
• Energetic Environment: Dive into a tech-savvy space that keeps the momentum going!
• Cutting-edge Tools: Harness the power of innovative tools and data analytics to dazzle and delight!
• Impact on Patient Experiences: Swing into action to enhance patient experiences with optimized revenue cycles!

At Legacy, collaboration isn't just a buzzword—it's a way of life! Work with amazing pros who are all about elevating community healthcare to new heights.

Key Responsibilities

• Become a whiz at verifying the accuracy of patient demographic and policy info like a legend.
• Snap, click, and process patients' ID and insurance docs with speed and precision.
• Be a digital hero by responding to patient account inquiries via phone and online.
• Keep spotless digital records that would make even the cloud envious!
• Tackle patient collections and reconcile deposits with your data-driven superpowers.
• Make daily discoveries by verifying patient insurance eligibility and authorization requirements!
• Keep the wheels turning by checking insurance plan benefits for scheduled procedures.
• Collect digital clinical histories like a savvy detective to aid in the authorization process.
• Be the keeper of guidelines for eligibility, authorization, and benefits information.
• Be the bearer of good news or bad by communicating non-covered benefits and coverage issues like a diplomat!
• Be the go-to guide for Clinic and Scheduling staff on all things digital authorization and eligibility!
• Stay in the loop with payor authorization process updates and share them like the town crier!
• Independently brave the wilds of remote work, smashing productivity and performance goals!
• Stay one step ahead through continuous education, keeping those industry changes and innovations at bay!
• Guard patient info confidentiality as if it's the crown jewels of digital healthcare!
• Team up with leads to resolve RCM issues with the agility of a ninja!
• Join the party—engage in team meetings and special projects with gusto, whether in person or virtually!
• Be the multitasking marvel performing other duties as part of our agile, responsive healthcare team!

Minimum Qualifications

• High School diploma or equivalent—your springboard to greatness! 1-2 years of experience in the medical revenue cycle management arena.
• Legacy crew members need 3 years of battle-tested patient-facing experience.
• Master the art of insurance verification, with a dash of ICD10/CPT code savvy.
• Epic Certification preferred—experience with EPIC systems is a major plus!
• Excel at basic proficiency in Excel to wield your data analysis and digital workflows like a pro.
• Juggle multiple deadlines and prioritize tasks in a fast-paced environment—no sweat for a multitasking superstar!
• Grow, learn, and adapt in a healthcare sector that’s always evolving and never boring.
• Open to making reasonable accommodations for individuals with disabilities to perform essential functions.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.