Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose - 1415 California St. Houston, TX 77006

Supervisor - Financial Services (Job Overview)

Schedule: 8AM-5PM

Hey there, financial wizards! Are you ready to jump into a whirlwind of excitement at Legacy Community Health? We’re on the hunt for a dynamo Supervisor to join our Financial Services squad. You'll be riding the wave of digital transformation and making a splash in healthcare financial services!

• Use your superpowers to amp up our client support systems with cutting-edge processes.
• Make a huge splash in community healthcare with financial assistance programs!
• Immerse yourself in our vibrant, collaborative work culture that thrives on agile methodologies.
• Soar to new heights with career growth opportunities in our mission-driven organization!

Key Responsibilities

• Lead the charge and manage stellar programs under the Ryan White Grant.
• Steer daily operations of Financial Services like a seasoned captain navigating new waters.
• Analyze, optimize, and streamline workflows for a positive impact on patient care.
• Create and perfect agile staffing schedules to meet our department's needs like a puzzle master.
• Be the go-to for approving time management and PTO requests for your amazing team.
• Ignite training and development programs that empower your team to shine bright.
• Bring new hires on board with a bang, aligning with our dynamic standards.
• Skillfully resolve patient issues, leaving everyone with smiles as bright as stars.
• Fuel collaboration between providers, clients, and ancillary departments like a social butterfly.
• Scout and recruit new talent with an eye for future superstars.
• Drive continuous performance improvement and compliance, keeping us ahead of the curve.
• Host bi-weekly staff meetings that are more like epic brainstorming sessions.
• Champion innovative employee performance evaluation processes.
• Ensure stellar adherence to grant requirements with attention to detail.

Minimum Qualifications

• High school diploma or GED required; Bachelor's degree in business, healthcare, or related field preferred.
• Have at least 3 years of customer service experience where tech and service collide.
• 1-2 years of supervisory experience? Check! With a focus on digital tools being a bonus!
• Excel and Word mastery that can turn spreadsheets and documents into works of art.
• In-depth knowledge of healthcare terms and HIV Medications is your forte.
• Leader of the pack with multi-tasking skills that put an octopus to shame!
• A record of excellence in healthcare customer service that dazzles and delights.
• Effective communicator in a tech-savvy environment that not only keeps up but leads the way.
• Passionate about delivering breakthrough solutions in healthcare services.
• Bilingual-Spanish? You’re a communication superstar enhancing community impact!

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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