Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy Ste 1300. Houston, TX 77019 (Must Be Houston, TX Based)

Bilingual RN - Telephone Triage (Houston) - Job Overview

Schedule: 8AM-5PM | In-Person (First 90 Days) | Remote (After 90 Days)

Are you ready to embark on a whirlwind journey of care, compassion, and community magic? At Legacy Community Health, we're on the lookout for an extraordinary RN Telephone Triage Nurse who's a rock star at turning patient interactions into extraordinary experiences!

• Dive into the heart of community healthcare where each call is a chance to make a difference.
• Work in a dynamic environment bursting with opportunities to learn, grow, and shine bright!
• Be part of a mission-driven team that's all about compassion and excellence.
• Have a blast while impacting lives and supporting health journeys with your expert advice.

Join us in spreading positive vibes and healthcare brilliance across the community, one call at a time!

Key Responsibilities

• Respond to urgent, emergency, and challenging calls with confidence and expertise.
• Strategically implement telephone triage tactics to guide patients to the right care.
• Team up with awesome clinical colleagues to prioritize patient care with pizzazz!
• Collect and share essential patient info, keeping everyone in the loop like a pro.
• Share your wisdom through nursing advice and education using top-notch protocols.
• Rock the care coordination while safeguarding patient privacy like a true guardian.
• Build kick-ass professional relationships with peers, pushing for teamwork magic.
• Keep calls efficient and maintain your professional, helpful demeanor.
• Deliver unbiased care that honors cultural values and treatment costs.

Minimum Qualifications

• Graduate from an accredited RN program with a Texas RN license—woohoo!
• Certified CPR pro, ready to handle emergencies like a champ!
• Bring at least three years of hands-on RN experience, ideally in family medicine.
• Triage experience is a big bonus in our healthcare adventure!
• Show off your stellar clinical, interpersonal, and communication skills.
• Master the art of juggling multiple tasks and setting priorities like a ninja!
• Your Spanish language skills will be the cherry on top for serving a diverse community.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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