Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Clinic - 1415 California St. Houston, TX 77006

Office Clerk - Patient Assistance (Bilingual) - Job Overview

Schedule: 8AM-5PM

Join us at our cutting-edge clinic-based department, where we are pioneering the future of patient engagement through innovative technologies and data-driven solutions. As an Office Clerk in Patient Assistance, you will be at the forefront of connecting patients with the right healthcare solutions and team members, ushering in a transformative era in community health.

• Be a game-changer in facilitating seamless patient interactions and document management.
• Leverage dynamic data systems to optimize patient appointment scheduling and information coordination.
• Collaborate with tech-savvy teams committed to disrupting traditional healthcare models.
• Contribute to a mission-driven impact, enhancing community health outcomes.
• Benefit from growth opportunities, including potential loan repayment programs.

Key Responsibilities

• Manage dynamic communication channels, including phone and email, with cutting-edge efficiency.
• Utilize advanced systems to enter and manage patient information within EHR or Pharmacy systems.
• Harness digital solutions for document scanning, uploading, and integration into patient charts.
• Generate real-time reports to sustain a streamlined, data-driven care workflow.
• Implement critical thinking methodologies to enhance client relationships and problem-solving.
• Uphold the latest HIPAA compliance standards, ensuring the safeguarding of PHI.
• Engage in continuous learning with mandatory safety and technical training programs.
• Maintain a tech-forward work environment in line with Legacy's high standards.
• Adopt innovative techniques for infection control and safety management.

Minimum Qualifications

• High school diploma or equivalent required; embrace educational growth.
• Healthcare or Customer Service experience is advantageous.
• Possess an articulate, professional communication style.
• Exhibit proficiency in multitasking during high-volume interactions.
• Showcase accuracy and efficiency in data entry tasks.
• Demonstrate robust computer skills and digital fluency.
• Bilingual proficiency in English and Spanish enriches communication.
• Project management acumen is a valued asset.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.