Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: YES Prep North Central Elementary - 1900 Strawn Rd, Houston, TX 77039

Behavioral Health Representative I (YES Prep) - Job Overview

Schedule: Monday-Thursday (7AM-4:15PM) and Friday (7AM-3PM)

Join Legacy Community Health as a Behavioral Health Representative I where you will be at the forefront of transforming community healthcare through innovative practices and data-driven solutions.

• Empower our Behavioral Health providers with cutting-edge support, optimizing patient access and care.
• Leverage technology to streamline schedule management and patient data handling.
• Contribute to a dynamic team dedicated to making a game-changing impact on student health and wellbeing.
• Immerse yourself in a culture of continuous improvement, where your contributions drive breakthrough solutions in healthcare delivery.
• Benefit from growth opportunities, including loan repayment programs, to advance your career with Legacy Community Health.

Key Responsibilities

• Optimize provider schedules to enhance patient access and engagement.
• Manage electronic health records and continuity of care lists efficiently.
• Arrange language interpretation services to ensure inclusive communication.
• Facilitate new patient registration, streamlining intake processes for optimal efficiency.
• Conduct vital signs screenings and risk assessments for new patients.
• Coordinate and manage referrals to support comprehensive care pathways.
• Provide real-time communication between providers and patients for seamless care delivery.
• Oversee waitlists for Behavioral Health Services to maximize access and capacity.
• Process and follow up on Behavioral Health internal service orders with precision.
• Assist in triaging behavioral health emergencies for rapid response.
• Perform phlebotomy, injections, EKGs, and drug screenings as required.
• Handle data entry, general office duties, and provide administrative support at the clinical site.
• Promote effective team collaboration and respect for all patients and staff.
• Ensure adherence to safety protocols and participate in required training programs.

Minimum Qualifications

• BLS (CPR & AED) Certified, with a forward-thinking approach to patient safety.
• Three to six months of related experience, with a preference for candidates with a vision for digital healthcare innovation.
• One-year certificate from college or technical school preferred, highlighting your commitment to continuous learning.
• Familiarity with Behavioral Health practices and a passion for pioneering patient support.
• Proficiency in Microsoft Word, Outlook, and Excel for efficient data management and communication.
• Excellent communication skills for dynamic interaction with providers and patients.
• Strong leadership ability for innovating program management and driving change.
• Insight into community agencies and resources to enhance care coordination.
• Capability to manage multiple activities in an agile environment.
• Preferred bilingual proficiency in English and Spanish to support diverse community needs.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.