Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Legacy Community Health as a Front Office Clerk

Step into the heart of community healthcare in the vibrant city of Houston, Texas, where your role as a Front Office Clerk at Legacy Community Health will be pivotal in shaping positive patient interactions. As the touchstone for patient experiences, you will have the opportunity to foster meaningful relationships that resonate long beyond the clinic visit. Your work will not only strengthen the community's faith in public health services but also nurture enduring bonds between patients and providers.

Embodying innovation and forward-thinking care, you will collaborate with a distinguished team dedicated to enhancing the healthcare landscape. This dynamic role offers a supportive environment where creativity thrives alongside a steadfast commitment to excellence and patient care.

Key Responsibilities

• Seamlessly manage incoming calls, ensuring they are routed appropriately and with efficiency.
• Conduct patient intake with warmth and precision, promptly informing relevant staff of arrivals.
• Accurately enter and update patient data within our state-of-the-art databases.
• Collaborate with the volunteer coordinator to effectively manage our valued volunteer team.
• Adhere to structured appointment procedures and cash handling protocols, ensuring organizational integrity.
• Maintain an orderly and welcoming clinic lobby to enhance the patient experience.
• Process lab results diligently, as directed by the Practice Manager.
• Engage in our Performance Improvement Program to continually uplift service standards.
• Prioritize professional and courteous interactions to foster a respectful workplace for all stakeholders.
• Promote a collaborative, team-based approach to care, ensuring culturally and linguistically appropriate services.
• Participate in all mandatory safety training, upholding Legacy’s high standards of operational safety.
• Preserve work area conditions in alignment with Legacy's strict guidelines and safety measures.
• Apply body mechanics intelligently in daily functions to ensure physical well-being.
• Monitor and report any safety concerns, reinforcing our commitment to secure patient care environments.
• Follow stringent exposure control plans and Universal Precautions to maintain a safe clinical environment.
• Engage in lifelong learning through annual educational programs, broadening your professional scope.
• Undertake additional tasks as assigned, showcasing versatility and dedication.

Qualifications

• High school graduate or equivalent. An essential foundation for building a career in healthcare.

Legacy Community Health is committed to fostering professional development and providing opportunities for growth, including access to loan repayment programs and other benefits that support our team's career advancement.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!