Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy San Jacinto - 4301 Garth Rd #400, Baytown, TX 77521

Care Team Assistant (LSJ) - Job Overview

Schedule: Monday-Friday (8AM-5PM) and 1 Saturday Per Month

Step into the future of healthcare as a Care Team Assistant at Legacy Community Health. Embrace a role designed to bridge the gap between innovative patient care and cutting-edge clinical support. Transform the patient experience by integrating technology into every touchpoint, ensuring a seamless journey toward wellness.

• Be the vital contact point and informational nexus for patients, families, and caregivers.
• Provide dynamic clinical and clerical support aligned with Patient Centered Medical Home (PCMH) standards.
• Leverage digital tools to ensure quality, compassionate care delivery.
• Collaborate within a tech-advanced team to drive forward-thinking healthcare solutions.
• Contribute to the mission of improving community health outcomes through innovative practices.

Key Responsibilities

• Utilize protocol-based triage systems to effectively manage patient communication and inquiries.
• Ensure timely patient updates through calls or automated letters regarding critical health information.
• Drive proactive pre-visit planning by reviewing schedules and ensuring data availability.
• Facilitate seamless care coordination, supporting transitions and ancillary services access.
• Optimize medication management processes through refills and authorization support.
• Streamline administrative processes by initiating and managing forms for provider review.

Minimum Qualifications

• High-school level education or equivalency required.
• Certified Medical Assistant or equivalent with at least 2 years of clinical experience.
• Proficiency in EHRS system and adept at secure information management.
• Strong multitasking abilities in a fast-paced, tech-driven environment.
• Exceptional communication and customer service skills.
• Fluency in Spanish preferred (based on service location).
• Certification in BLS/CPR mandatory.
• Demonstrated organizational skills and proficient typing and computer skills.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.