Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Eligibility Specialist Bilingual - LGC (Mon-Fri 8AM – 5PM)

Position Overview

Join the innovative team at Legacy Community Health as a bilingual Eligibility Specialist, where your passion for community healthcare will make a tangible impact in the Houston area. Based at 2222 Cleburne St. Suite 108, you will become an integral part of a mission-driven organization, ensuring access to essential health services for our diverse clientele. As a bilingual English/Spanish Eligibility Specialist, you will be at the forefront of our efforts to connect patients with the healthcare they need, while navigating the complexities of third-party reimbursements.

Our team thrives on collaboration, creativity, and innovation, providing you with growth opportunities, including potential loan repayment programs, to advance your career in a supportive and dynamic environment. If you are ready to contribute to our legacy of care and compassion, explore this role that plays a crucial part in our healthcare ecosystem.

Key Responsibilities

• Accurately determine patient eligibility for third-party reimbursement following specific program procedures and guidelines.
• Ensure patients do not have other payer sources like Medicaid, Medicare, ADAP, or other third-party insurance.
• Process necessary data to admit new patients into the CPCDMS and handle all required paperwork efficiently.
• Set initial service appointments with patients to facilitate their access to healthcare services.
• Ensure proper coding for insurance billing to maintain accurate records and streamline reimbursement processes.
• Handle inquiries from prospective applicants and patients, providing exceptional customer service and assistance.
• Participate in all required safety education programs and annual education programs to maintain compliance and enhance skills.

Qualifications and Experience

• High School Graduate or GED required.
• 3 - 5 years of medical billing experience preferred, showcasing your expertise in the field.
• Bilingual in English and Spanish, enabling effective communication with a diverse patient base.
• Experience with ICD-A or CPT codes preferred, to ensure accuracy in coding and billing processes.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!