Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Front Office Clerk - A Transformative Role in Community Health

Join Legacy Community Health in creating waves of healthy change across our neighborhoods. As a Front Office Clerk, you are the welcoming beacon for our patients, either greeting them warmly in person or assisting them with their queries over the phone. This pivotal role is crucial in crafting the first impressions that set the stage for lasting patient-provider rapport.

Legacy Community Health stands as a premier Federally Qualified Health Center (FQHC), devoted to delivering all-encompassing healthcare services to all community members, transcending financial barriers. Our mission encapsulates holistic patient care, striving to elevate overall wellness and life quality. By offering supportive services like free pregnancy tests, HIV/AIDS screening, literacy classes, and nutritional guidance, we empower our patients to lead healthier lives.

Harboring our roots since 1981 as the Montrose Clinic with a focus on HIV education and treatment, we've burgeoned to operate over 50 clinics in the Houston area and beyond. Our array of services spans adult primary care, pediatrics, maternity, dental, vision, and behavioral health. We are passionately committed to nurturing healthful changes in our communities here in Houston, TX and beyond.

Key Responsibilities

• Welcome patients with courtesy and professionalism, setting a positive tone for their visit.
• Efficiently manage incoming calls and direct inquiries to the appropriate departments.
• Provide accurate information regarding services, resources, and policies to the patients.
• Coordinate patient intake and registration, ensuring all necessary documentation is collected and processed.
• Maintain a clean and organized front desk and waiting area to enhance the patient experience.
• Be a proactive team player supporting the seamless operation of clinic duties and services.

Qualifications and Skills

• High school graduate or equivalent is mandatory.
• Bilingual proficiency in English and Spanish is essential.
• Exhibit a pleasant demeanor and professional communication skills at all times.
• Capability to multitask efficiently in a swift-paced environment.
• Proficiency in computer literacy, with experience in Electronic Medical Records (EMR) systems.
• Prior experience within a healthcare setting is required.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!