This role is located at the Legacy Montrose Allen Parkway office.
Be a part of driving healthy change in our communities
About the Position
The Health Information (HIM) Manager manages the day-to-day duties in the department, provides oversight and leadership for the staff, identifies opportunities to improve external and internal customer satisfaction, assists in streamlining workflows, oversees quality assurance, and tracks metrics for the department. The HIM Manager ensures traditional and digital medical data is accurate, accessible, and secure. The HIM Manager analyzes digital and traditional medical information vital to providing quality patient care. In coordination with Director, the HIM Manager ensures the department is staffed appropriately, and provides training, mentoring, and coaching for the staff.
Key Responsibilities
- Oversee daily operations for the employees and monitors team performance.
- Interview and select candidates in accordance with departmental policy.
- Accommodate unplanned (emergency) and planned (holidays, meetings) closures, HIM flow improvements and routine updates.
- Provide support in Health Information System (HIS) configuration and other software used to bring greater efficiency to information management.
- Mentor, train, and support clinical staff including providers to ensure that they are set up appropriately to process documents across the organization.
- Maintain and update department SharePoint page.
- Promote feedback and collaborate with internal and external stakeholders to identify ways of enhancing medical records daily operations.
- Process, transfer, and secure patient data within Legacy or other healthcare partners.
- Track key performance indicators to show trends and identify opportunities for improvement.
- Conduct audits of patient documentation to ensure accuracy.
- Develop and maintain reports specific to HIM system software
- Coordinate the management of work queues, pools, and projects within area of responsibility.
- Use workforce management software to create, review, and/or approve employee schedules to ensure adequate staffing for anticipated medical records scanning volume and any distribution of incoming clinical documentation.
- Provide feedback on workflows and processes.
- Participate in monthly leadership meetings and conduct monthly staff meetings.
- Respond to inquiries of staff, for the purpose of providing information and/or direction, discussing and resolving any issues.
- Perform other duties as assigned.
About Legacy Community Health
Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.
Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.
Requirements
- High school diploma or equivalent is required
- Four (4) years of experience in health information management.
- One (1) year experience in a supervisor or higher-level leadership position.
- Demonstrated ability develop and implement workflow processes and procedures is required.
Benefits
- Medical, Dental, and Vision insurance
- Long-Term Disability insurance
- Life insurance and AD&D
- 403(b) retirement plan
- Employee Assistance Plan
- Subsidized gym membership
- 24-hour travel assistance
- Paid Time Off
- PTO Exchange Program
- Company holidays (9 days + 1 floating day)
- Bereavement Leave
- And more