Be a part of driving healthy change in our communities
About the Position
RCM Specialist I will work in a corroborative, team environment by establishing strong working relationships with department, patients, payors, providers and clinic staff. The representative must also display strong detailed oriented skills with the proven ability to multitask. Insurance and medical terminology will be used daily. Basic knowledge of insurance carrier guidelines is required. Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to insure a professional, responsible and courteous environment.
*This is a hybrid position
Key Responsibilities
Assesses accuracy of demographic and policy information within patient accounts and updates as needed
Scan/photocopy patients' identification, insurance cards and correspondence as appropriate.
Responds to correspondence and phone calls related to patient accounts and is available to answer billing and charge related inquires by patients, staff, managed care organizations, etc., in a timely manner.
Communicates daily with internal and external customers via phone calls and written communications.
Documents all communication and transactions in patient accounts accurately and completely
Assists in patient collections and reconciling deposit.
About Legacy Community Health
Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.
Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.
Requirements
High School diploma or equivalent required
1-2 years of related medical revenue cycle experience required
Previous experience in a medical revenue cycle setting and familiar with the insurance verification processes including some training in ICD10/CPT Codes preferred
Benefits
- Medical, Dental, and Vision insurance
- Long-Term Disability insurance
- Life insurance and AD&D
- 403(b) retirement plan
- Employee Assistance Plan
- Subsidized gym membership
- 24-hour travel assistance
- Paid Time Off
- PTO Exchange Program
- Company holidays (9 days + 1 floating day)
- Bereavement Leave
- And more