Department: Clinic Based

Type: Full Time

Location: Houston, TX

Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Legacy Community Health as an Operations Manager - Vision

Legacy Community Health, where innovative healthcare meets community spirit, invites an inspired and dedicated professional to join our team as the Vision Operations Manager. In this dynamic role, you will spearhead operational excellence and ensure the smooth functioning of our vision services. Your mission is to enhance patient access, streamline workflows, and maintain high standards of service that fundamentally enhance patient experience. Collaborating closely with leadership and leveraging forward-thinking strategies, you'll lead our vision team towards best-in-class practices.

Immerse yourself in an environment where every day offers the opportunity to impact your community positively, and drive meaningful change in health outcomes.

Key Responsibilities

• Provide direct supervision for the optometry coordinator, ensuring efficient staff operations.
• Act as the liaison between the reception area and billing department to optimize clinic performance.
• Design and implement innovative departmental processes for daily clinic operations.
• Coordinate all appointments, referrals, and consultations for ophthalmology patients effectively and efficiently.
• Collaborate with interdepartmental staff and systems to ensure cohesive service delivery.
• Maintain superior customer service standards and address grievances as necessary.
• Engage in marketing and networking initiatives to promote vision clinic services within the community.
• Ensure meticulous documentation of services in compliance with laws, funding entities, and Legacy policies.
• Monitor and manage the ophthalmology department's communication channels, responding to calls, emails, and faxes as needed.
• Support the clinical coverage and patient services provided by the ophthalmologist.
• Manage inventory controls and oversee the dispensing of medications and products in the ophthalmology department.
• Establish and maintain vendor contracts for essential tools, equipment, and products, pre-approving purchases through a supervisor.
• Assist in triaging urgent care services in collaboration with interdepartmental staff and community service entities.
• Participate actively in vision team meetings and organizational performance improvement programs.
• Perform other duties as required, contributing to the dynamic and supportive team environment at Legacy Community Health.

Qualifications

• High School Diploma or GED is required.
• Current CPR and AED certification is mandatory.
• Minimum of 1-2 years of experience in coordinating clinical office duties.
• Previous managerial experience in a healthcare setting is essential.
• Prior experience in managing daily operations for a private practice vision clinic is necessary.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!