Department: Clinic Based

Type: Full Time

Location: Houston, TX

Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Us as a Catalyst for Community Health Transformation

Step into a role where every interaction becomes an opportunity for lasting impact. As a Front Office Clerk at Legacy Community Health, you are not just the initial contact for patients—you are the heart of our patient-centric approach, setting the stage for meaningful healthcare experiences. Being at the frontlines of communication, you'll be pivotal in creating first impressions that foster long-term patient-provider relationships.

Why Legacy Community Health?

As a Federally Qualified Health Center (FQHC), Legacy Community Health offers a collaborative and innovative environment that champions holistic care. Our mission extends beyond healthcare access to encompass the well-being and wellness improvement of our diverse community members. With our origins tracing back to 1981 as Montrose Clinic, we've evolved into a network of clinics spread across Houston, Baytown, Beaumont, and Deer Park, each dedicated to providing comprehensive services including adult care, pediatrics, and behavioral health—all irrespective of a patient's financial capacity.

Key Responsibilities

• Welcome and provide courteous assistance to patients and visitors as they arrive, ensuring a friendly and professional experience.
• Efficiently manage multi-line phone systems, directing calls accurately and articulating information clearly.
• Perform accurate data entry and maintain organized records, essential for seamless clinic operations.
• Coordinate appointments and facilitate communication between patients and healthcare providers.
• Contribute to the smooth functioning of the front office through multitasking and responsive customer service.

Qualifications and Experience

• High school diploma or equivalent is required.
• Bilingual proficiency in English and Spanish is preferred, enhancing communication with our diverse patient population.
• Exhibit a pleasant, professional, and articulate phone manner that ensures patient comfort and trust.
• Proven ability to multitask effectively in a dynamic clinic environment.
• Proficiency in data entry with a focus on accuracy and efficiency.
• Computer literacy and experience with multi-line phone systems are advantageous; capability to learn quickly in lieu of experience is essential.
• Fundamental skills such as basic mathematics and filing practices are beneficial in executing daily tasks.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!