Referral Coordinator | Bilingual

Referral Coordinator | Bilingual

Department: Corporate / Administration

Type: Full Time

Location: Houston, TX

Benefits

We Offer Outstanding Benefits:

  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Our Mission to Empower Health in Houston

About the Position

As a Referral Coordinator at Legacy Community Health, you will be at the heart of our mission to drive healthy change and improve the wellness of our communities. You will play a pivotal role in ensuring our patients have seamless access to a network of diagnostic and specialty services, overcoming financial and social barriers with your expertise. By ensuring appropriate documentation and authorizations, you become an essential part of a journey towards better health and quality of life for our patients.

Key Responsibilities

  • Review and process all diagnostic, specialty, and miscellaneous referral requests from clinical staff with precision.
  • Facilitate the acquisition of necessary authorizations for patient appointments, ensuring expedited access to care.
  • Assist patients in navigating and overcoming financial and social hurdles to access needed healthcare services.
  • Maintain thorough and accurate documentation, fostering efficient communication for patient follow-ups.

Qualifications

  • High school diploma or GED required.
  • One-year certificate from a college or technical school; or three to six months related training and experience; or an equivalent combination of education and experience.
  • At least one year of healthcare experience, or three years in customer service, ideally within the healthcare sector.
  • Proficiency in medical assistance, referral coordination, insurance verification, or medical prior authorization preferred.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!